Mozy Home Online Backup Service Review: What is Good and What is Not-so-Good
May 14th, 2009
Mozy offers two online backup services. One is Mozy Home and the other is Mozy Pro. As the names imply Home is intended to be used for personal and home use and the Pro is for business usage. Mozy Home is a very affordable online backup solution for home use when it is compared to other services. This overview and review is intended to help you decide if Mozy Home is a good value for the money for your particular needs.
While paying monthly less than $5 you can enjoy the following:
Unlimited storage The software is easy to install and use. You can automatically or manually backup your files either on the Pc or Mac. For both, transmission and file storage, multi-layer security is ensured. The backup process works smoothly and without making sound or damaging your computer. Remote access to your documents.
Advantages and Disadvantages
The great news is that for those having to backup a small amount of data, Mozy Home offers a free version. In this way, you will be able to backup data up to 2GB, and if you will require more space you will have to subscribe for the unlimited plan. Still, there is no sense to worry because the unlimited plan costs less than $5 monthly, and you can enjoy unlimited space for backup storage!
Installation and setup is simple with Mozy Home. First time users will have no problem getting started with this user friendly interface. Your initial backup might take days to complete so do not be alarmed. The amount of time the initial backup will takes completely depends on the amount of data that is being backed up and the speed of your internet connection.
After the initial backup, the user has the possibility to set it on automatic or scheduled backup. From that moment on, Mozy Home is working mainly in the background without damaging your computer’s resources. When it comes to security, Mozy Home uses encrypted technology to ensure that your files are properly encrypted before leaving your computer. Then, the files are uploaded and stored on the secure servers supplied by Mozy.
When you want to restore your files you are given three options. You can restore your data onto your desktop, the web or a DVD. Having these different options is very good but there have been some reports that restoration can be a very slow process. Sometimes it can take 24 hours just to get your data prepared for restoration then add in the download time. If you choose the DVD option then you will need to add in the extra shipping time.
However, for a small amount of data, the desktop option works easy and efficient. In this case, you have to use only the restore interface found on Mozy desktop software interface. For a large amount of data, Mozy recommends using the web restore option where the request can be easily done. It could take some time to download the zip files, but with a little patience it will all work perfectly. If none of these solutions work for you, then you can choose to use the DVD restore option and arrange to send your files on a DVD for a $60 fee.
Mozy Home also doesn’t fare as well when it comes to customer support, according to some users. For starters, there is no telephone support. You can only contact Mozy via live chat or by email. The other issue is that some users have commented that Mozy can be slow to respond to queries and that the information provided isn’t always thorough. However, many users report that Mozy’s support is responsive and excellent at providing information.
Mozy Home Review Summary
There is no perfect online backup service and similarly, Mozy has its advantages and disadvantages. Overall, choosing mozy Home will bring you many good-quality services at affordable prices. If your goal is to enjoy unlimited backup services then with less than $5 monthly you can choose Mozy Home.
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