Salesforce is an organization which offers customer relationship management (CRM) application on the cloud. It offers a platform based out on cloud where you can build and implement your custom applications. Using Salesforce CRM solution, the business teams can access the data from whenever and wherever they feel the need for it. They can also gain access to the data related to customers (security related settings can be customized) in a self-serve environment in which they won’t feel the need to send emails or make phone calls to verify order status, accounting records, opportunities and various other statuses with distinct departments. Few significant benefits of salesforce are listed below.
Enables the employees to get a full view of the client
Manages the employees’ contacts in an environment which is shared through cloud
Uses pipeline management to manage employees’ opportunities effectively
Keeps the company structured
Offers broad applicability and high customization
Delivers with a prominent system of integration and functionality
Offers prominent user resources
The prominent feature of salesforce is that is provides an option to the user to build a network with other people and share information. Salesforce consists of more than 200 user groups conversing on various subject matters of salesforce.
Why salesforce training is essential for the employees of an organization?
Training is considered as a significant factor of success in every organization. Whether it is making someone familiar to a new skill or job; rolling out a change related to business process; or, rolling out a plan concerned with sales incentives, employees must have a clear picture of what their responsibilities must be to achieve the goals which are set by the organization and display the desired results. Implementation of a new technology solution is no different yet it is a component which is overlooked of a salesforce rollout.
Resources are tight in many organizations. Even if a team possess the expertise to train others on salesforce, they have other works like other projects of high priority or the company’s budget cannot afford to have a training package from a popular salesforce trainer. Today, the ongoing scenario in almost all the organizations is they expect their employees to get trained in salesforce whatever the way is possible for them. Employees may think that they can learn it as part of their daily work but, using a new and complex business technology like salesforce is much more different because it includes new business processes which are specific to that organization. So, employees of an organization should gain knowledge from receiving training in salesforce outside the organization as it is a technology which enhances the organization’s potential with its unique features. Tools and methods used by the members of other team or organizations are known in this training and the employees can implement the right methods and tools which are helpful for the consistent flow of sales.
Salesforce training for beginners
Due to its various outstanding features, salesforce technology is being implemented in almost all the organizations related to CRM. Due to this, lot of job opportunities are being generated for freshers as well as experienced people who have significant knowledge in salesforce. Anyone with any academic background can learn salesforce. In case of freshers, companies today prefer people who can work on salesforce efficiently without the need for training again by them. I have already explained why organizations are not able to efficiently train their employees. So, the people who are starting their careers in salesforce should be trained in it as companies prefer only experts in salesforce. Comprehensive salesforce training is designed in order to suit the various hierarchies present in a sales team. It offers a solution that assists each vertical in sales and implants the practical industry knowledge and current best practices. People who receive salesforce training can implement the cloud application on their own, can be a certified salesforce admin and advanced admin, get hands-on Application Builder – Developer I and Developer II and certification in sales cloud.
Salary and Job Trends
People in different roles of salesforce like technical architect, salesforce consultant, salesforce project manager, salesforce business analyst, salesforce developer and salesforce administrator are earning huge amount of salaries when compared with the roles related to other technologies. The average salary of a salesforce developer in US is $99,000.
Average salary of different roles of salesforce
Salesforce USA Job Trends
Considering the above salary and job trends, people who are learning salesforce should consider themselves lucky as they have the luxury of gaining knowledge in the skill which has huge demand in this era. As many people are capitalizing on this one, one should really be an expert in this to outperform others in this competitive world.
- 7 Top CRM Trends for 2017: A Look Ahead(cmswire.com)
- MuleSoft: A Strategic Initiative(dzone.com)
- 44% of US consumers want chatbots over humans for customer relations(businessinsider.com)